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Hatspick

FAQ. help center

F&Q

1.What services does Hatspick offer

Hatspick is your one-stop B2B sourcing platform, connecting small businesses with premium hat and accessory suppliers worldwide. We offer fast wholesale, low MOQ orders, mixed product packs, and one-stop dropshipping. Enjoy strictly quality-checked products, high-conversion images, and localized content to help you quickly list, reduce risk, and boost sales. With Hatspick, you get a reliable, efficient, and scalable solution that simplifies sourcing, maximizes profits, and keeps your business ahead in the fast-moving global market.

2.Why partner with Hatspick?
  • Trusted Product Quality
    At Hatspick, quality always comes first. We work directly with top manufacturers worldwide and conduct on-site factory inspections before listing or producing any product. Every item shipped from our warehouse undergoes strict quality checks to ensure it meets our high standards. First-time sample orders also enjoy up to 30% off, giving you confidence to try new products.
  • Fast Shipping & Free Returns
    Orders are carefully inspected and shipped from our warehouses within 2–5 business days. For any quality issues, we offer a 7-day free return policy, providing extra peace of mind for both you and your customers.
  • Professional Product Photography & Videos
    We use in-house models to shoot high-quality photos and videos, helping your online store showcase products in the best light and boost conversions.
  • 24/7 Customer Support
    Our live agents are always available to assist you with sourcing, logistics, and operational questions.
  • Private Labeling & Custom Branding
    Add your brand logo to high-quality white-label products and create customized packaging to make your brand stand out.
  • Hatspick Sourcing Service
    Can’t find the product you want? Let us know—we can source products for dropshipping and wholesale to meet your unique needs.
  • And Many More…
    Hatspick’s mission is to help small B2B retailers grow efficiently. We enable every retail business to access top-quality manufacturers globally while minimizing inventory risk. By simplifying sourcing, production, inventory, and logistics, we serve as your supply chain backbone, allowing you to focus on what you love most: building your brand, serving customers, and increasing sales.
3.Where do you ship to?

Hatspick’s small wholesale service is now available for shipping to the countries listed above, including the United States, Canada, Mexico, Brazil, New Zealand, and Australia.

For large wholesale and custom orders, we offer worldwide shipping, with rates varying by country. Please contact our 24/7 Customer Support team before placing your order to confirm if shipping is available to your country.

4.What are your shipping times?

Hatspick Wholesale & Made to Order: Wholesale orders are delivered quickly, with air shipping typically taking 7–15 business days and sea shipping typically taking 30–45 business days. No matter where you are, you can trust Hatspick’s international shipping capabilities to meet your time-sensitive needs.

5.What is your return policy?

Hatspick Wholesale & Made to Order, we offer returns on damaged or defective items. While we don't accept returns for other reasons, you can shop with confidence knowing we stand by the quality of our products.

6.Does Hatspick work for brick & mortar boutiques?

Yes! Many brick-and-mortar stores use Hatspick to optimize their supply chain costs. You can promote Hatspick’s new product launches as exclusive online collections. In addition, you can take advantage of Hatspick’s wholesale and made-to-order services to make bulk purchases for your physical store.




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